Choosing products in our online store you place them in the order basket.

After your order is completely ready, you send it to us.

Your order comes to our e-mail address.

In two hours of receipt of the order our manager will contact you and specify its content, payment terms, method and time of delivery. If the order was sent after 5 p.m, manager contacts buyer the next day.

Completed orders are accepted by website or by phone:

  • (057) 760 45 48
  • (099) 770 99 62

Delivery from Monday through Friday. Delivery is paid by the buyer at the carrier’s rates, pickup is possible.

Delivery in Ukraine:

You can look at the prices for the delivery of goods to your city on the websites of the shipping companies:

 

Consultations:

If you find a new item in the online store you would like to know more about, contact our managers and they’ll answer your questions, describe the characteristics of the product and its application.

To contact the managers, call from Monday to Friday 10 a.m – 5 p.m

  • (057) 760 45 48
  • (099) 770 99 62

or email: business_ind@ukr.net

Return or exchange of goods

In accordance with the legislation of Ukraine (the law of Ukraine “On consumer protection”), there’re two cases when the Buyer can exchange or return the purchased goods to the Store – if the goods are defective (Article 8) and if the received goods do not correspond to the declared ones (Article 9), provided that that the product was not in use, i.e. is new and no more than 14 days have passed since the date of purchase, not counting the day of purchase.